About the role
Keep Hunt ERP customers running: answer their questions, solve their issues and bring their feedback to the product team.
Responsibilities
- Answer customers by phone, WhatsApp and tickets
- Diagnose and fix issues, or escalate them clearly
- Document recurring solutions
- Follow up until the issue is closed
Requirements
- Excellent communication and patience
- Good computer and software literacy
- Basic accounting or inventory knowledge is a strong plus
Nice to have
- Previous ERP support experience
